Privacy Policy

South End Hospitality LLC DBA Stay On The Cape Vacation Rentals ("Stay On The Cape," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our vacation rental property management services.

By using our website or submitting your information through our chat widget, you consent to the practices described in this Privacy Policy.

We collect information in the following ways:

• Information you provide directly: when you submit your information through our chat widget, including your name, email address, phone number (when provided), and any message content you provide.
• Consent preferences: your selections regarding consent to receive messages, as collected through our chat widget.
• Automatic information: we automatically collect technical data such as your IP address, browser type, device information, and the pages you visit.

We use the information we collect to:

• Respond to your inquiries about our property management services.
• Provide you with a complimentary rental projection.
• Deliver service, account, and transactional notifications.
• Send marketing and promotional messages, where you have provided consent.
• Improve our website, services, and customer support.
• Comply with applicable legal obligations.

By providing your phone number and consenting, you agree to receive SMS notifications, alerts, and messages from Stay On The Cape. Message frequency varies. Message and data rates may apply.

• HELP: For assistance, text HELP to +1 508-286-7928 or call us at (508) 286-7928.
• STOP / Unsubscribe: To unsubscribe and opt out of receiving SMS messages at any time, reply STOP to +1 508-901-2136. After opting out, you may receive one final confirmation message. You may opt back in at any time by following the instructions provided.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

We do not sell, trade, or rent your personal information to others. We do not share, sell, or disclose your opt-in information or leads' information to any third parties or affiliates for marketing or promotional purposes. We do not share customer opt-in information with affiliates or third parties for marketing or promotional purposes. We may share general, non-opt-in information with trusted service providers who assist us in operating our website and conducting business, such as hosting providers and communication platforms, so long as those parties agree to keep this information confidential. We may also disclose information when required by law or to protect our rights.

We implement reasonable technical and organizational measures to protect your personal information, including safeguards to protect against unauthorized access, alteration, disclosure, or destruction of your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and to collect aggregate information about how visitors use our website. Cookies are small text files placed on your device that help us analyze traffic, remember preferences, and understand how our website is used. You may choose to disable cookies through your browser settings; however, some features of our website may not function properly without them.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information. To exercise any of these rights, please contact us using the information below.

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

If you have any questions regarding our terms of use, please read our Terms of Service.

If you have questions about this Privacy Policy, please contact us:

• South End Hospitality LLC DBA Stay On The Cape Vacation Rentals
• 170 Bunker Hill St #2, Charlestown, MA 02129
• Phone: (508) 286-7928
• Email: lucas@stayonthecape.com